Jayson and team were very professional and easy to do business with. No pressure sale and a pleasure to work with. I would highly recommend this dealership.
My wife and I went in looking for a new Silverado. Balise had the vehicle in stock and the process was low pressure and Shaun was execellent.
This is a highly recommendable dealership. Straight, no nonsense engagement with the customer and a fair deal on trade. Worth a visit if you are looking for a new or used vehicle.
Service was excellent, everyone was professional and knowledgeable.
Class A all the way, they went the extra mile to handle my claim.
Balise GMC is awesome! I'm very pleased with my new truck!
Everyone was extremely professional and helpful. I would absolutely go back again.
Smooth and easy purchase. Shaun and Gary guided menthrough the entire process. Truck was just as I promised. I would recommend shopping at Balise to my friends.
Frank was extremely helpful through the process, he made purchasing the vehicle almost seem fun, we will be going back in the future for our next purchase.
Ben Davis went out of his way to be extremely helpful and patient. He answered all our questions and we were able to find a great car with his help.
GREAT GREAT SERVICE THANKS ON TIME EASY QUICK AS advertised
Prompt service and friendly also pointed out furture service needs
All staff I encountered here were friendly and professional. Very welcoming and concerned about what I was looking for. Steve was an excellent salesman and a great person to work with.
Steve was the best! He answered all my questions and worked out a great price. We have bought a few vehicles from Balise and will return again. Love my new Equinox.
Made to feel like part of the GMC family. Gary Provencher went above and beyond even after sale was completed. Service Dept was quite efficient on first visit.
Steve was very knowledgeable and was very helpful. Would definitely recommend Balise Chevrolet if you're in the market for a new or used truck or car.
I was happy with my experience at balise. They had great customer service and are a great dealership. Derrick helped me purchase my new 2018 Dodge Caravan. He was a very helpful salesmen.
Salesman was very friendly, knowledgable and helpful. Also not too pushy like most sales people. Willing to negotiate and get you the best deals available. Would definitely recommend Steve Halloran to others.
Best costumer service around great humble people they took care of me and girlfriend like family I would definitely go back to them and HIGHLY HIGHLY recommend anyone there Gary in sales is the man
Very impressed with Balise GMC / Buick in the way we were treated with the purchase of a new car for my dad. Both Gary and Manager Mike worked hard to get us to where the numbers needed to be, and those numbers were fair to both parties. Looking forward to doing business with them again in the near future.
Bought a used vehicle,had a serious issue...the team worked very hard ...figured it out and problem was fixed.Beth and Steve worked together to keep me informed and happy...thanks again
I Highly recommend Balise . Got the deal I wanted with no hastel. Barry and Mike made it great experience leasing a 2019 GMC Acadia. I live 2+ hours away but definitely worth the trip.
Ben Davis was a good salesman. Told him what I wanted and with the usual back and forth...he delivered and I bought! It was a good experience.
Steve Halloran was a great salesman. Very up front and personable. The dealership did was it took to make me a fair deal. Thank you!
So Hapy with my new car thank you o balise chevy and Steve for the help! I can’t wait to drive this vehicle and show my family!
Steve hollaran helped me and my family get into a new Silverado 2019! I’m so happy and thank you me John Perez for greeting us at the end of our purchase! Will be seeing you guys soon again for another vehicle! 10/10
Hi Steve , thanks for helping us with our new car purchase. Having bought many vehicles threw the years I must honestly say this was the best experience yet . Your attention to detail, knowledge of the vehicle and enthusiasm were refreshing. Thanks again Kevin & Lisa .
Been going to Blaise for year never had no issue the people very knowledgeable about what they do and get treated real good. Great people at Blaise
Barry is a very friendly and helpful guy he didn’t stop until I left with a car . Highly recommend it you go there and get a car
From being greeted at the drive in writeup , getting written up & speaking with the advisor , talking with the service director ,Steve , and paying the bill everyone was polite ,professional & friendly - service was excellent on my car Thank you
We have purchased MANY cars over the years at a certain dealership in Agawam, but, this was our FIRST experience at Balise Chevy Buick GMC on Hall of Fame Ave. in Springfield, MA. Gary was extremely knowledgeable and friendly. He helped us find a dependable car with a payment we could afford. We could tell that he loved his job! We were also impressed with the Sales Manager, Mike Spanilo. He chatted with us a few times (always with a smile ). We saw Mike interacting with all the other the employees and it was apparent that he was liked by ...
All phases of the dealership top notch. Great vehicle selection. Parts and service are great with a parts departmrnt fully stocked to meet your needs. Service employees do an excellent job as well. These people are honest and dependable.
Gary Provencher, our salesman was very polite and never made us feel pressured to purchase a vehicle. He was very informative and gave us great deal.
I came into balise with questions about a vehicle thinking I had no idea what to buy, I was greeted by Steve Halloran and immediately felt unpressured as he answered all of my questions about the chevy equinox. I will definitely be doing business here as long as he works here! Super happy!
I've bought 3 trucks from balise so far.the last about 2 weeks ago was the best yet. John Perez, the gm was more than fair with my trade in and the price of the new vehicle.frank tete, the salesman was on top of everything through the entire process. I've dealt with there service department for years,Francis is my favorite
The car I test drove was originally not the car I was going to buy. After that I decided to buy it Our sales person Ben went above and beyond to make sure my vehicle was ready quickly as it needed to be cleaned before I could take it. He even came out with a spray bottle and cleaned a few spots that had been missed.
Never a hassle, always polite & beyond understanding of some of the most challenging of situations. No reason to ever go elsewhere! Beyond patient & kind. Always will be sure to promote this dealership and quality of Sales Team Members. They do take care of their customers. They talk it and walk it! Another loyal & lifelong customer.
We have bought (3) three NEW VEHICLES at Belise in Springfield in the past, so that might tell you something about the sales Rep's and their service.
Very comfortable, no pressure and all my expectations were met . We were very happy with the sales associate and finance dept also the greetings from the management
Shaun Cummings did an excellent job with getting us everything we wanted in a suv. He was very thorough with explaining all the features of the equinox and getting everything set up for us.
Great experience overall. Just didn’t like the long wait for the part that have had to be ordered. Kyle from service did a great job helping us to easily go thru the process.
I have been a customer of Balise Chevrolet / GMC for many years. My recent acquisition of a 2018 GMC Acadia is likely the 12th vehicle I have bought / leased at this dealership over the past 25 years. I have never been disappointed at Balise. All of my prior experiences were positive with the most recent, outstanding. Our Sales and Leasing Consultant, Mike Skurko, was professional, knowledgeable, knows his product well and made every attempt to answer our questions and provide options to make certain the vehicle we chose was the right vehicle for our needs. Not once did I get the impression ...
Our salesman Mike made everything so easy.... very knowledgablw, friendly and made me feel very comfortable.. evwn followed up the next day to make sure I didnt have addituonal questions. Thank you Mike!
The last time i went to Balise was in 2003, boy have things changed. Shaun was great, I did not think i would make a deal, but after spending time with Shaun we did come to a agreement on a GREAT truck. I could not believe it. It ended up being one of the greatest experience in my life time, had a great time joking around with Shaun, and i have bought many cars and trucks in my life ( from Igor) lol. The one thing i can complain about, was if u wanted water u had to by it out of ...
Ben was excellent he provided the best customer service I have ever experienced highly recommend to any customer that comes in. I will be a repeat customer going forward and would recommend Ben and Balise to anyone
Have dealt with Balise for previous purchases but this was a great experience. Sales person was very knowledgeable and got back to me very quickly with all questions I had. Even called me on his day off to check on how a I was doing after I bought my car. I would highly recommend Balise.
Very happy with all aspects of buying a truck. Sales representative was professional and explained the vehicle and processes clearly. Would recommend to friends and family!
This was by far one of the easiest car buying experiences I have ever had. I went in not expecting much but was pleasantly surprised and very happy with the way things turned out.
Steve Halloran was great to work with. Easy to talk to, not pushy at all. Made the whole buying experience simple. Thanks Steve, glad you were the one that greeted me st the door!
My third Silverado since the 2500HD in 2011. Keep the good service. Will be back to see you in a few years. Ben is thorough and professional to deal with.
I've purchased from Balise before, same sales person, Gary Provencher. I'm quite satisfy how things worked out, I was able to drive the car home (same day) with a new registration (CT) late afternoon. The staff at Balise are great to work with, very accommodating. I would recommend Balise to all.
Excellent and friendly people to deal with . They are all helpful to make a sale . They know what they discussed about the car you are interested to buy
I recently bought a 2017 Chevy equinox from Balise Buick Chevrolet GMC the experience was wonderful. Barry was the associate who helped me he was informative and a pleasure to work with. He helped me purchase the right car for me and kept me in my budget.
Gary Pro is an excellent salesmen. We have been doing business with him for 20 years. He is very informative, knowledgeable and personnel. I highly recommend Balise to everyone.
Great people and very helpful with all my question. Also well knowledgeable of the vehicles they sell. Pricing of the vehicle was well discounted and let us proceed in the purchasing of the Envision
My salesman Blake went above and beyond to make I got my new car. The other employees at Balise were helpful as well. I would highly recommend doing business with Balise Chevorelt.
Balise Chevrolet in Springfield MA., takes thier time for the customers wants and needs. No pressure while I was looking and very informative on any questions I had.
ben was very patent when it came to us asking a lot of question he sold us our chevy sonic 2017 has a great personslity and very out going he was pleasnt to talk to i woul recommend him to help you find a car, he knows his job.
I was out just looking at new vehicles not sure i wanted to buy. Not wandering around very long when Barry came out to greet me. He answered all questions wihout being a typical pushy sales man. Offered test drive in both vehicles i was interested in and explained the differences of both. After my purchase he called to see how i was liking my choice. He was great to work with and i will certainly be going back on next vehicle purchase!
Just finished buying a new 2017 Chevy Silverado 1500 crew cab. Shaun and the rest of the Balise Chevy team made the experience a great one.
When I first came to Balise GMC, I was not sure what I wanted to purchase. With the help from Gary and Barry I narrowed down my options and finally picked the GMC Canyon with the crew cab after comparing numerous vehicles. I really appreciated the no pressure and very friendly atmosphere. Everyone I dealt with was very pleasant and professional. I believe I got the best deal possible and am glad I chose Balise GMC. I have been invited to return anytime if I had any question or problem with the extensive equipment my new car came loaded with. ...
Loving my new 2017 black Chevy Cruze LT!! ?🚗😍 For the past 22 years, I've only worked with, serviced with & bought my vehicles from Balise because they are THE BEST!!! Just got this new beauty yesterday, with the amazing Ben Davis!! He was patient, friendly, went above & beyond in helping me, provided me with extremely detailed information about all on this vehicle, including all the bells & whistles! If you need someone amazing & awesome in helping you get a vehicle, please, I highly recommend Ben Davis!! Thanks once again Balise & thank you Ben Davis!!!! 👍🚗👌😉
Excellent service by Gary Provencher. He treated me and my wife in a very kind and cordial manner. All are questions were answered in a complete and precise way.
Called ahead to see if a car I viewed online was still available. Spoke to Barry and when we got to the dealership he had the car pulled up and ready to view. Was in a rush that day and Barry ensured we were able to test drive the car in the time we had. He got me the payments I wanted on the car which was great! Barry worked around my hectic schedule which was awesome! Great experience and love the car!
My first time getting my zo6 serviced at balise,the service advisor Barnett Chou was so helpful and honest ,they found the problem with my car ,fixed it my car runs great!! Thanks for a good experience didn't feel like I was ripped off
This Review is for Balise Chevrolet at 440 Hall of Fame Ave, Springfield, Ma. 01105. I have a 2009 Toyota Rav 4 and I know from my past dealing with Balise Chevrolet that my Toyota Rav 4 is in excellent hands at Balise Chevrolet. I know that Fran Caruso and service tech Nick will take care of my vehicles service needs as if I was at Balise Toyota. I have come to appreciate the care my Vehicle receives at Balise Chevy with the awesome service from Fran and Nick. I wish Balise Toyota would appreciate my business as much as Balise Chevrolet does. The service ...
My experience at the car wash was outstanding. The manager Juan was very professional and courteous. At other car wash it's about quantity of cars they can get washed. They don't care about the Quality which is very important. Balise Car Wash is the best in town. Thank you, Rose Matos
You should be not only proud of the employees that work at the service counter but they were by far leading and setting an example of GREAT customer service. Brian Bush took care of me and the stituation that I was in was an emergency. It was already a bad day but he turned the one of the most positive days. People like him is what I wish we had here in Syracuse, NY. Excellent job Brian! Thank you. Mary Antonacci
I would like to thank Steve Burke and Brian in the service department at Balise Chevrolet. On Friday, February 12, our car had broken down outside of Springfield. It was after six and we were on a trip to Vermont . We had our car towed to Balise and they had a rental vehicle waiting for me and my family. The service was exceptional and our car was waiting upon our return. Thanks again to Balise Chevrolet and the service staff. Their staff turned a difficult situation into a pleasant experience. Jill And Mark LaMadeleine
Thank you, Fran Caruso for your help with the air bag light situation with my Sierra, getting the cost down and in getting me home in time to get my son off the bus yesterday, October 27th. You went out of your way to insure that my service at Balise was great and I appreciate your efforts. Keep up the great work and I'm sure that I'm not the first person to recognize you for your incredible customer service! Thanks again. John Shields Monson, Ma.
For the first time in quite awhile, I was not jumped on when arriving at a car dealership and the sales representative was polite and responded to my questions even when I told him I was just doing preliminary shopping & comparing trucks. If I decide to purchase the Colorado, I'll certainly go back and see Jeff.
Went there yesterday to purchase a vehicle for my son who's car was totaled by drunk driver. Met with Salesman Jeff.. Very professional, knowledgeable and Polite... Entire process to purchase this vehicle took just a little over 2 hrs... Only downside they were not willing to work with us on pricing due to fact we had no vehicle to trade since his car was totaled... Wasn't asking for much just a little off the price to bring payments down just a bit.... Overall Great experience with Jeff and would defiantly work with him again
I came in to the dealership just to look and see since I was thinking about trading my 2006 Sante Fe. It was a Sunday afternoon and I figured the dealership would be closed since it was about 4:30 pm but just took a chance. Bryant Biccum was the sales rep that was there and was very professional, friendly and commited person. He took the time to see I was looking for and did not seem to mind that it was past closing time. I was able to test drive the new 2014 Sante Fe and ended up leaving the dealership that same ...
My car had broken down while traveling thru Springfield so stopped in Balise to let my Subaru dry out-or so I thought. Barnett, service writer, came out, looked at car, drove it around the lot, advised me not to drive it but get it towed to local Subaru dealer as there was loud scraping noise underneath. Barnett let me park car in his lot until I got it towed-Funny....after contacting local Subaru dealer in west Springfield , I was rudely informed that they were way too busy to take care of my Subaru. Ironic, the Chevrolet dealership had a kind &...
Overall an excellent experience. I bought my last 2 vehicles from Balise and both times I worked with Barry Szymojko. He is very helpful, courteous and was very easy to deal with. I will in all likelihood purchase my next vehicle from Balise GMC; up until now my experiences with car dealers has been very poor. Thanks!
Had a couple minor problems with my 2011 Silverado. I showed up at my scheduled time, and met with Nicole. Nicole was very friendly and professional. She took my information quickly, made sure my needs were met, and promised me a call when all the work was done. A few hours later, she called to let me know my truck work was completed. When I arrived at the dealer the paperwork was waiting for me and I was back in my truck heading home in a few minutes. I will be back again at Balise for future services.
We searched for the perfect 4x4 vehicle and found it at Balise Chevrolet at the BEST price. Juan Jones was the first person we worked with and he was wonderful. His attention to detail and willingness to help us with each and every question was the best I've ever experienced while purchasing a vehicle. Juan works with an excellent team and I hold them all in high regard. Brian was also fabulous with getting all the paperwork processed and our keys in hand. What a great experience. THANK YOU!!! Heather and Mark
We have purchased five vehicles from this dealership in the last ten years. Four Impalas and the present one is a Traverse. The whole experience with this dealership, every time, was excellent, from sales to service. The sales staff was efficient and they made purchasing our vehicles pleasant and quick. Usually, for service, I make an appointment but on the times I just dropped in for an oil change or new wind shield wipers they took care of the problem quickly, and always with a smile - a very pleasant place to bring your car problems, although problems are very ...
I had an excellent experience at Balise Chevrolet. I bought a 2012 Chevy Cruze with Luke's help. He was very friendly and helpful and actually made me want to buy from him and that dealership. I was very interested in buying a Toyota and he totally changed my mind, which was the best thing ever! I love my car and loved my experience. They were busy with customers but truly accommodated everyone, making them feel very important. I will and have recommended this dealership, and Luke especially. I look forward to years with my car, but will certainly return for ...
Our used car purchase at Balise Chevrolet was the best experience my husband and I have ever had with a car sale. We worked with Juan Jones as our salesman. He was outstanding and made us feel right at home from the moment we stepped on the lot, always offering us something to drink or snack on. With many dealerships we usually get the feeling that we are being pressured and the sales people can be slightly pushy. This was not the case whatsoever here. They were able to get us in the perfect vehicle for our family at exactly ...
Best car buying experience I have ever had. Just purchased a Chevy Cruze as a person with less then perfect credit I was not looking forward to trying to buy a car. Evan, Fred, and Gary were professional, respectful and fun to work with and gave me a great deal. I have purchased several cars all over the country for the first time I left the dealership feeling satisfied. Shawn Garland
Our experience at Balise Chevrolet was one of the best times I have ever had purchasing a vehicle. I purchased a 2012 Chevy Traverse on 3-6-2012. The gentlemen that I had the pleasure of working with made my buying experience among the best ever, and I have purchased over 20 vehicles in my life. This is my second vehicle from Balise auto group and I am sure from this experience it will not be my last one. I would also like to say that I spent over 9 years in the auto industry (sales) and the way that this team (Fred the ...
This was the best service I have had for a dealership. The price was great and they were very fast and I would definitely recommend them to anyone. I
Just wanted to share my experiences with the 2011 Crv SE I just purchased. I was very happy with the salesman. They don't pressure you into buying anything that you don't need. In fact, I went there not really knowing what I wanted to buy, only the type of car I wanted. Josh was very helpful and found out what I needed the car for and the types of cars that would fit me for what I wanted and I got a GREAT price on it. They do offer the lowest price around without question and me as a ...
We recently purchased a pre-owned Ford Fusion from Balise and couldn't be happier. The price was fair and the attention and courtesy we received was excellent. We highly recommend them and Tim Divoll our sales contact who demonstrated the vehicle with professionalism and none of the usual pressure to purchase. We will return again.
we live in Pittsfield, and drove 45 minutes to deal with balise. could have gone anywhere to buy a new tahoe. but were treated great at balise, and decided to purchase there. formed a great rapport with frank the sales manager, made our buying experience very nice! worked with us all the way! look forward to dealing with them in the future...
This is the second vehicle I have purchased from Balise Chevrolet. My first SUV years ago had several problems (NOT the dealer's fault) and Balise did everything in their power to fix what needed to be done and completely detailed my vehicle each time it came out of the garage. For that reason, I chose Balise over Central Chevrolet. I test drove 4 other vehicles before I made my choice, and 2 of them were at other dealerships in the area under the Balise umbrella. Mr. Rick Askew at Balise Chev. proved to be the most accomodating and helpful salesman over ...
Joe Danos and the staff at Balise were very courteous and helpful in the purchase if my 2012 Chevy Impala. I intend in making future purchase there.
I went in talked with Jaun. He quickly showed me exactly the cars I wanted to see with out any fuss. He was straight to the point and direct, I saw what I wanted and got the info I needed in about 15 minutes. I already new what I wanted from the internet just need to see exactly was on the lot. I called back the next day had some negotiations on the phone and deal was done. Had some good laughs and bought a new 2011 Suburban. Even when I picked up the Suburban I was in and out quickly. Loved ...
Usually buying a new vehicle is as popular as a dentist visit. This was not at all like that. I did a lot of research before going to Balise and was pretty certain on what I wanted. I emailed Balise prior to going and got an immediate response from Tim Divoll. I was impressed immediately since they weren't even open. We arrived - we met amd looked at new GMC trucks. Tim answered every question I threw at him. (Didn't have to run to get an answer from someone else.) The pricing was excelllent and discounts were great. ...
I was extremely impressed! I have purchased a few cars in the past and have never had a more pleasant experience. Tim Miller was extremely professional, friendly, and completely "non-pushy". Every experience I have ever had with car salesmen, including being with friends and family when they have bought a car, has always felt pushed and phony and full of lots of talk from salesmen, sell, sell, selling. It has always felt overbearing, rushed, and just extremely nerve-racking. I don't even like to pull into a car lot because it starts the minute you get out of ...
I last purchased a vehicle in 1998 from the same Balise dealer and drove the car until 3/2011. I went online to look for a similar used vehicle and found one I like immediately. I called the dealer and spoke with Juan, who then referred me to Ross for assistance. Ross was extremely helpful and accomodating from the moment I walked into the dealership. Juan was working with another customer and was unable to assist me but was very pleasant and accomodating also. Ross showed me the car I liked, took me on a test drive and answered all my questions. I ...
We were in the market for a new car and stopped into Balise one night around 8:15PM. We were immediately greeted by Ross LeBlanc, who asked if he could help us find a particular vehicle. We test drove a 2011 Chevy Equinox that night and loved it---all except the color. Ross assured us he would find our color --Black. True to his word, a day later, the Black Equinox arrived at Balise. We were delighted to finance the car through Balise as well. I highly recommend Ross as a excellent sales specialist. His friendliness, knowledge and expertise were amazing! I would ...
We saw a 2010 Subaru Forrester online and called and spoke with Tim Divoll. From that first contact through the day we picked up the car, Tim was wonderful to deal with. We have purchased multiple cars though our lives, and the experience with Tim, and the other Balise staff we encountered was very enjoyable. It really was like dealing with family, without wondering what they would be like next Thanksgiving (HA HA). I would highly recommend contacting Tim and his associates at Balise for your next automobile purchase.
We just drove home our new 2011 Chevy Silvarado and are very happy with our entire experience at Balise. Ross was knowledgeable & professional throughout our buying process. He was helpful with all of our questions & was able to answer all of them. Ross made this experience comfortable for both my husband & I. We would recommened our friends & family to him when looking for a new or used vehicle. He will find you what you want.
I have a one man business and absolutely depend on my truck to get me and my tools to job sites and back every day and in all kinds of weather. I bought a 2003 GMC Sierra 1500 pickup new and have driven it almost daily for the past eight years. With 167,000 miles and no serious problems of any nature it was simply the best quality, most dependable and most comfortable vehicle I ever driven. I went into Balise just to look over the new GMC pickups and met Tim Miller. I didn't plan on buying a truck at that point ...
After a search for a pre-owned GMC Acadia, my husband and I went to Balise not knowing what to expect. We were thrilled with the immediate welcome and the helpfulness of Tim and Paul after our hour drive to the dealership. We had been researching pre-owned cars and knew what we wanted. They were quick to show us the vehicle that we were interested in and gave us answers to any question that we asked. We decided to purchase the car that day and Tim worked tirelessly through a problem with out insurance company. They sent the car to be ...
This was the BEST car buying experience I have ever had. We ordered a car from Al Schubach. Balise exceeded our expectations all around. Everything we agreed to in the initial transaction was honored upon delivery of the vehicle. Al was very upfront and relaxed. When we went to sign the final paperwork and meet with the business manager I was nervous from past experiences. Balise was different. The business manager presented several options for warranties, etc. However, there was no hard sell. The terms both dollars and financing matched our agreement exactly. In every car buying experience before this ...
I would highly recommend Balise to anyone who is in the market for a New or Used GMC! I was planning on purchasing an Acadia and had done a ton of "homework" on my own prior to this purchase. This was to my advantage to not walk into a dealership blind and without knowing what I was looking for. I believe it also helps out the salesman as far as not taking up a lot of their time starting from scratch. Tim Miller was a pleasure to do business with! He was not your typical salesman and in ...
This is the 5th car I have purchased from Balise Chevrolet in the last 20 years. Their pricing and salemen's knowledge of product are great. I have also used their service department over the years and they have always settled my concerns in my favor and at very reasonable costs. Service personnel are attentive, knowledgeable and want to work with you.